TEAMCAVE Personal Computer Services

Providing low cost peace of mind to the home and small business with a professional and personal service. Mobile computer support and repair in the Perth Hills.

GET IN TOUCH

Not comfortable chatting? Send me a message instead

Computer Professional

Previously employed in the following areas

For Your Peace of Mind

Registered Business

 ABN 50 158 988 761
Insured with BizCover

I also offer a remote support service. I can log in to help resolve issues.

Who and What?

Rick of TeamCave Personal Computer Services (TCPCS) has been supporting the Hills community in Western Australia since 2017.

I do offer a mobile and workshop service, catering for all situations.

COMPUTER PROFESSIONAL with 35 years in the field

DATA RECOVERY
Is my Specialty

High success rate in recovering your prized photographs, videos and documents on soft failures.

Computer & Laptop fault diagnosis & repairs

Other services include rebuilds, clean ups, upgrades, tune ups & more…

Website Design, Hosting & Registering of Domain Names

I design & host Websites & Register Domain Names here in Western Australia.

My Mission

To provide an affordable support and repair service. To be upfront with you the customer, promoting trust and reliability. With a friendly, approachable professional manner I want to be the only person you call.

PRICING

Rates

Weekdays

 

Hourly

First hour is $80 (minimum of 1 hour)

Every 15mins

A charge of $20 every 15mins after the first hour

Weekends & Holidays

 

Hourly

First hour is $90 (minimum of 1 hour)

Every 15mins

A charge of $22.50 every 15mins after the first hour

Consulting from $90 p.h.

Small Business (SMB) Support

Negotiable Rates

Callout

This includes onsite attendance and pick and/ or drop off of equipment.

Office is Glen Forrest

REMOTE SUPPORT – TCPCS in the Perth Hills

As long as you have an internet connection I can connect to your computer to fix those annoying issues

I use an industry standard remote access tool to achieve this. Takes seconds to install and is only valid for the duration of the call. It cannot be used again.

This allows me to react very quickly to your call either during working & silent hours plus weekends & holidays

THE HILLS Computer Builder

Having a reseller account with the states largest IT distributer, parts are not a problem

Official Parts

Western Digital, Kingston, Gigabyte, Intel, AMD plus more...

Great Looking Cases

From Full Towers down to Micro Towers.

Tidy Cabling

All cables neatly routed and secured.

Brushed Aluminium Minimal Case

Legal Software Installed

No dodgy downloads here, officially bought and licenced software.

Extras and Upgrades

Want more RAM, larger hard drive, solid sate hard drive. I can make it happen.

Tested for over 24hrs

I like to bench test all new builds to make sure you get a problem free product.

By Photographs by JarrahTree

Friendly and Pleasant Manner

I don’t believe in being pushy and definately not rude. I respect you and your equipment, I am very easily to get on with and time permitting love nothing more than a chat. This is more than just a job to me. This a form of socialising and getting to know my neighbours in the hills. I will go the ‘extra’ mile to get the job done or provide a solution that you are happy with.

Rick fitted me in at night after he finished work for the day, and fixed my faulty trojanised laptop. He provided friendly, helpful advice over the phone, and made me feel that he could handle any computer problem. His price is very reasonable, and the service he offers to Hills locals is priceless. I'd recommend Rick to anyone needing an IT specialist.

Felicity Lee, Sawyers Valley

What Suburbs do I Support

I am willing to support everyone regardless of location.

My areas of expertise are varied and vast over many years employed in Telecommunication and Information Technology roles.

Computer and Laptop Repairs

All Systems

Email Issues

Web & Apps

Domain name reseller and website design and hosting

websites

Why Did I Form TCPCS?​

I have always worked full time for someone else from leaving school.  Served a Telecommunications apprenticeship learning the traditional fault finding techniques durning my Army basic training, looking back 3 years well spent. I served 16 years in peacetime postings and operational tours, working on a very wide range of equipment including telephone exchanges, mobile satellite, antennas and masts, cables, computer systems etc… Then spent 6 years at Orange trained on Nokia switches, the full range of mobile data equipment, yes I was there at the start of it all. Trained as a level SCO Unix administrator supporting Unix servers up and down the country. Other employments trained and experienced on all Microsoft products, hardware, peripherals, data networking. Time to step out on my own and use all that experience assisting others. 

What is TCPCS?​

 

TCPCS is TeamCave Personal Computer Services. TeamCave is really the main part of the name. My wife and I had used this for many years before TCPCS. This was our motorcycle raceteam name TeamCave, made sense to incorporate this as the name was already out there.

Long term for TCPCS?

I have built up relationships with great people in the hills over the last few years  and am eternally grateful to you lovely people for this. I want to build further on this to be the name in the Hills.

TCPCS in the HILLS is here to STAY !!!

MOBILE Computer Support & Repair

Covering the Hills of Western Australia and Further.

Unable to drop off or pickup. NO PROBLEM I can do this. Callout charges may apply.